Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

Leaders announced the reintroduction of the Railway Safety Act, which was first proposed in Congress the month after the derailment in 2023, but died in committee months later.

Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

a software company that provides enterprise resource planning and customer relationship management solutions for organizations in the AEC, government contracting, and professional services markets.

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

In his research paper, "Enhancing Customer Relationship Management with Artificial Intelligence," published in the International Journal of Computer Science and Engineering, Gavade conducts a ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...

Layoffs at Salesforce are set to impact over 150 employees in San Francisco. According to a state filing, the customer ...