Lucy Southerton spent almost a decade working on cruise ships and says one thing in particular really grinds the gears of the ...

Cruise expert Lucy Southerton believes many passengers have one big misconception when it comes to how crew members are paid, ...

In a recent upload, she explained how annoying it can be for crew members when passengers 'remove the gratuities' from the ...

P&O Cruises Australia issues apology after footage surfaces showing crew members in all-white outfits and pointy hats ...

Sometimes, these cruise ship problems are on a much bigger scale ... If it's a problem with your room, that'd be the chief housekeeper. If it's a problem related to an onboard restaurant, you ...

Passengers on P&O's Pacific Explorer were left horrified after members of the crew were seen wearing KKK-style costumes with masked hoods on their way to a Christmas event.

A cruise ship’s staff have pleaded ignorance after ... The cruise company has since said its housekeeping crew were completely unaware of the connotations and were actually dressed as “snow ...