Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence ...
Business Wire13 天
Wireless Product Complexities and Evolving Customer Expectations Lead to Drop in Customer ...
Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...
Lyft deploys Anthropic’s generative AI in customer service
The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...
Reuters7 天
Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care
The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...