Staying connected with customers without overwhelming them is tricky to balance. Over-engagement, such as too many untargeted ...

Narayanan, V.G. "Customer Profitability and Customer Relationship Management at RBC Financial Group." Harvard Business School Teaching Note 103-013, August 2002. (Revised February 2018.) ...

a software company that provides enterprise resource planning and customer relationship management solutions for organizations in the AEC, government contracting, and professional services markets.

Leaders announced the reintroduction of the Railway Safety Act, which was first proposed in Congress the month after the derailment in 2023, but died in committee months later.

Conferencing software Webex has a number of accessibility features built-in and has worked with Applause to test how well these work Continue Reading ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small business CRM software we've tested.

A Gurugram-based man’s amusing yet frustrating interaction with HDFC Bank’s customer care has gone viral after he shared his ...

Pipedrive helps salespeople manage and automate the sales process so that they can focus on leads and strategy. With this new ...