Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...

O2 axed these data-only SIMs for new customers in August last year - and now existing customers will see this service switched off on January 31 ...

Virgin Media O2 chief executive Lutz Schüler has admitted the company has more work to do in some areas of customer service.

By Lutz Schüler, Chief Executive, Virgin Media O2: ...

Anyone who bought a PAYG Mobile Broadband SIM can return it for a full refund and can also claim a refund for any unused data on your account by calling O2 customer services on 0344 809 0222.

Our customer account management portal will be closing on December 17, 2024. You can continue to use your service until January 31, 2025, after which time your service shall cease." An O2 ...

O2 is set to shut down its pay-as-you-go data-only mobile SIM services at the end of the month, leaving customers looking for alternatives.These SIMs offer internet data with a fixed validity period ...

With the impending closure of this service, customers are advised to use any remaining data before the cut-off date. Or to call O2's customer service at 0344 8090222 to request a refund.

The mobile phone operator is ending the popular service which will affect thousands, with customers urged to apply for a refund ...