Customer expectations in retail have never been higher. CRM and predictive analytics combined are revolutionising inventory management, eliminating longstanding inefficiencies while positioning ...

Pretty simple, right? Throwing the book In many ways, the foundation for what has become known as social CRM was built in 1999 by direct marketing guru and author Seth Godin. In his seminal book ...

So far, most of the CRM giants like Siebel Systems have only scratched the surface of in-store retail applications, analysts said. "E.Piphany has probably done the most, and the others have done a ...

We are Arvato CRM Solutions. We design and deliver award-winning customer service and back-office processing services for some of the world’s most respected brands. With 15 years’ experience in ...

The Retail Customer Experience Index offers a detailed evaluation of how leading retailers are adapting to meet evolving customer expectations in today’s increasingly digital shopping environment.

Particular Audience has launched the third phase of its Retail Media platform, available now to existing clients on DiscoveryOS. This release introduces features to enhance ad placement precision, ...

CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping store associates, customer service ...

FXBO , the provider of CRM solutions for multi-asset brokers, has announced the integration with Brokeree's Social Trading for cTrader. With this turnkey solution, brokers can launch copy trading ...

Toys “R” Us has launched a new iPhone application that integrates QR codes and content such as videos and rewards into a daily retail shopping ... head of marketing and CRM at Toys “R ...