British Airways revised its loyalty programme changes after backlash, reintroducing flight-based status qualifications alongside spend-based points to address customer complaints.

British Airways has made tweaks to its loyalty program, just over a month after an overhaul that triggered a storm of complaints from the airline’s customers about how to earn points. The ...

The British Airways plane was packed with passengers when people suddenly fell ill thanks to toxic fumes - the jet was forced ...

British Airways has insisted changes to its loyalty programme will create a fairer system and are not designed to reduce the number of people rewarded. The airline is switching from awarding points ...

A spokesperson for British Airways said: “The aircraft returned to Dubai International Airport due to a minor technical issue. The vast majority of customers were rebooked onto same-day ...

Last year, new users who held the British Airways American Express Premium Plus card were promised a hefty 60,000 Avios ...

To request a refund through this scheme you’ll need to contact American Express to begin a claim. To be eligible for a British Airways American Express® Credit Card you must be at least 18 ...

The NCAA director said it was based on this information from Kenya Airways that assured the passenger to proceed to purchase the ticket, adding that she flew ...

The NCAA said Kenya Airways failed to inform the general public that the lady only became angry after she was asked to wait another 10 hours without accommodation and care ...

Costs triggered: Nil. In fact, if the British Airways website ever allows me to complete the online form, I shall claim £260 in compensation under air passengers’ rights rules for the ...

American company Boom Supersonic flew faster than the speed of sound with its XB-1 supersonic demonstrator aircraft. It's now the fir ...

WHEN flight disruptions occur, particularly due to engine malfunctions or extended routes, the contractual framework for air ...