Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

Renewable energy from the project will supply Consumers Energy's commercial and residential customers enrolled in its voluntary Renewable Energy Program. For those committed to spearheading ...

(The Center Square) – Advocacy groups are expressing concerns as Consumers Energy Co. wants to once again increase prices for customer utility rates. Consumers Energy, which provides natural gas and ...

Advocacy groups are expressing concerns as Consumers Energy Co. wants to once again increase prices for customer utility rates. Consumers Energy, which provides natural gas and electricity to 6.8 ...

Consumers Energy customers are also instrumental in the restoration process when power is lost. "We definitely encourage people to report outages to us. You can do that by our phone number or on ...

Consumers Energy, which provides natural gas and electricity to 6.8 million of Michigan’s 10 million consumers in the lower peninsula, filed paperwork with the Michigan Public Service Commission ...

A circular agricultural innovation platform would connect farmers and consumers without having too many value chain actors ...

Consumers Energy, Michigan’s largest energy provider, reported Jan. 14 that its average customer experienced 21 fewer power outage minutes in 2024 compared to the previous year, with more than 93 ...

GRAND RAPIDS, Mich. (WOOD) — Consumers Energy says it’s prepared to restore power to those who may lose it as an Arctic blast plummets temperatures across West Michigan. The utility company ...

Editor's take: The energy sector has embraced the term "net-zero hero," which refers to actions consumers take to help the environment, such as installing solar panels or buying an electric car.

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...