When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.

The center is part of a series of strategic investments designed to support the company’s current and growing client base ...

In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to ...

An enjoyable experience for the customer is constructed based on providing exceptional customer service, which includes a variety of interactions with the client to enhance the customer’s overall ...

How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $39,680 in 2023. The best-paid 25% made $48,480 that year, while the lowest-paid 25% ...

Customer service satisfaction in energy companies’ has improved in the last six months, reaching +58, a seven point increase.

The innovative platform, designed to help elevate customer engagement and operational efficiency, reflects Unifonic’s ongoing ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

Customer Services Centre (CSC) provides a central point of contact for all members of Imperial, across the wide range of services, not just repairs and maintenance. If we can’t help we probably know ...

Ordering food using a third party delivery service like UberEats or DoorDash is always a little bit of a gamble.