Why do sales email subject lines matter? Well, the truth is that a strong subject line is crucial for any type of email, but it’s especially true for sales. Without a compelling subject line, your ...

Video teleconferencing, also known as video conferencing, is a relatively new alternative to attending meetings in person—and it’s gaining popularity fast. More and more businesses are using video ...

A web-based meeting is quite simply a meeting that happens on the web, or online. Let’s break down what that actually means. You connect to the meeting via the internet by using an online tool or ...

Customer service and customer support are crucial aspects of the customer experience. Done right, they foster customer loyalty, word-of-mouth referrals, and more recurring revenue. The two terms are ...

WFO meaning workforce optimization is the name given to a set of different yet related processes, and the contact center technologies enabling them, that aim to optimize and maximize employee ...

You can enjoy the benefits of call forwarding as part of RingEX, our AI-powered business communications tool. You can customize call forwarding to handle all incoming calls. Whether you need to ...

We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday ...

Artificial intelligence is reshaping how businesses communicate, both internally and with customers. RingCentral’s latest research report, RingCentral Trends 2025: The state of AI in business ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

A RingCentral sales advisor will contact you within 24 hours In the digital age, customer service is proving more important than ever and virtual call centers are playing a starring role for many ...

It is ironic that the technology that has been responsible for the declining use of fax is also the technology that helps keep fax relevant and useable in the modern work environment. The development ...

Optimize your business communications with RingCentral's industry-leading hosted phone system. Request demo On-premises phone systems are costly, complex, and clunky. In short, they're outdated. You ...