These are my favorite products of 2024 Amazon released a new shopping tool that uses generative artificial intelligence (gen AI) to help customers ... on popularity, customer reviews, and pricing.

Without a strong knowledge management ability, customer experience leaders will be unable to realize the potential of AI.

The carpet in your car has to endure a lot. It’s not just getting in and out, and everything you track in with you, bu ...

Dry cleaning experts explain what happens to your clothes when you take them to a dry cleaner, plus give tips on the types of ...

When offices shut down, some researchers were busy at their own homes. Stanford’s Nicholas Bloom and Steven J. Davis (the latter was at Chicago Booth at the time) are two prominent economists who ...

The Trade Desk's stock plummeted 34.4% after missing its guidance for the first time in 33 quarters. Check out my opinion on ...

You can find Prairie Junction toffee at the Eagle Public Market and at Sendik's locations across Wisconsin —it's an international award-winning family recipe!

lawmakers have proposed bills to ensure that electricity customers don’t pay for the infrastructure that utility companies build to serve data centers.

Quiq, the leader in enterprise-grade agentic AI for citizen experience solutions, and Carahsoft Technology Corp., The Trusted Government IT Solutions Provider®, today announced a partnership. Under ...

TRAI (Telecom Regulatory Authority of India) has introduced new measures to reduce spam calls and enhance consumer protection ...