IDC conducted a survey of 417 contact centers in the United States to gather contact center performance measurements. Wide variations were seen in many of the standard contact center metrics.Where do ...

Klaviyo B2C CRM unifies marketing, service, and analytics to power a new era of growth and customer relationships. BOSTON--(BUSINESS WIRE)--Klaviyo (NYSE: KVYO), the company that powers smarter ...

IDI Billing Solutions, a pioneering force in the communications industry, is thrilled to announce that Great Plains Communications (GPC) has selected IDI's comprehensive billing platform, in ...

HealthStream, Inc. , a leading healthcare technology platform for workforce solutions, announced today that its Learning Management System (LMS), the HealthStream Learning Center®, was awarded the #1 ...

NICE Ltd. ( NASDAQ: NICE) Q4 2024 Earnings Conference Call February 20, 2025 8:30 AM ET Marty Cohen – Vice President-Investor Relations Scott Russell – Chief Executive Officer Beth Gaspich – Chief ...

There is an apparent difference in just how easy the two products are to use: Wix Studio emphasizes ease while still ...

Good afternoon and welcome to Klaviyo's fourth-quarter and full-year fiscal 2024 earnings conference call. Today's conference is being recorded. (Operator Instructions) With that, I would like to turn ...

The Samsung Galaxy Watch Ultra normally retails for $649.99. As of Feb. 20, it's on sale for $419.99 at Amazon.

PLANO, Texas, Feb. 20, 2025 (GLOBE NEWSWIRE) -- Integer Holdings Corporation (NYSE:ITGR), a leading contract development and ...

Weebly and Square are similar, but not identical, which can make things a little confusing. Weebly still assists small online ...