(Reuters) - Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial ...

Overall wireless customer care satisfaction has decreased for the first time in two years, according to the J.D. Power 2025 U.S. Wireless Customer Car ...

Whether you're looking to book a last-minute vacation, modify an existing reservation, or address an issue with your booking, 1-800-514-3935 reaching out to Expedia's customer care team can be a ...

The ridehailing company has incorporated Claude into its customer-facing AI assistant and reduced average customer service ...

The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...