In today’s business environment, the importance of customer experience and personal relationships cannot be overstated.

Just like strong personal relationships, lasting business success is built on trust, loyalty, and meaningful engagement.

With a unified view of customer interactions, an app engagement platform helps businesses deliver personalized experiences, build stronger relationships, and drive revenue growth–you can find the best ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.

In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

LOS ANGELES-- ( BUSINESS WIRE )-- Material, a leading provider of consumer insights, data-driven strategy and customer ...

The Takoradi Area of the Social Security and National Insurance Trust (SSNIT) has shown appreciation to Mayandy Enterprise, a ...

8x8, Inc. (NASDAQ: EGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist ™ solution ...

Industry veterans Tracey Solanas and Mohan Achar join as senior vice president of global sales and vice president of global ...

Jayanta Chaudhuri, a marketing expert, revealed that he had contacted the bank to request a change of his current ...