1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

In recent years, many companies have made ambitious sustainability commitments, but the complexities of achieving these goals ...

Masayoshi Son, the billionaire founder and CEO of SoftBank, the Japanese media technology conglomerate, is often cast as a ...

In the first phase, Indonesia gradually reduced KUR interest rates and expanded the pool of recipients, opening doors for ...

While backlash to DEI has challenged how many companies and practitioners approach creating more equitable workplaces, fewer ...