Why do sales email subject lines matter? Well, the truth is that a strong subject line is crucial for any type of email, but it’s especially true for sales. Without a compelling subject line, your ...

Video teleconferencing, also known as video conferencing, is a relatively new alternative to attending meetings in person—and it’s gaining popularity fast. More and more businesses are using video ...

A web-based meeting is quite simply a meeting that happens on the web, or online. Let’s break down what that actually means. You connect to the meeting via the internet by using an online tool or ...

It is ironic that the technology that has been responsible for the declining use of fax is also the technology that helps keep fax relevant and useable in the modern work environment. The development ...

We empower businesses to communicate effortlessly through the cloud, and use the power of AI to unlock conversational insights — making every employee and customer experience smarter, and everyday ...

WFO meaning workforce optimization is the name given to a set of different yet related processes, and the contact center technologies enabling them, that aim to optimize and maximize employee ...

Artificial intelligence is reshaping how businesses communicate, both internally and with customers. RingCentral’s latest research report, RingCentral Trends 2025: The state of AI in business ...

You can enjoy the benefits of call forwarding as part of RingEX, our AI-powered business communications tool. You can customize call forwarding to handle all incoming calls. Whether you need to ...

Conferencing technology has changed the way businesses and teams meet—it’s formed the backbone of great tools that allow sharing and collaboration to happen from anywhere in the world. It’s official: ...

Optimize your business communications with RingCentral's industry-leading hosted phone system. Request demo On-premises phone systems are costly, complex, and clunky. In short, they're outdated. You ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Vlad Shmunis is the Founder, Chairman, and CEO of RingCentral. He has led RingCentral’s growth as a founder-CEO for 25 years, expanding beyond the company’s flagship unified communications solution, ...