We may call you as a courtesy. Sometimes you'll receive a recorded message that is meant to notify you of certain account activity so you can take action to avoid delinquency or disconnection. These calls provide no account specifics, do not request payment, and ask you to call us directly.

2022年4月6日 · If customers receive a call asking for an immediate payment, they should refuse and call local law enforcement or NV Energy if they have additional questions. They may also report the scam via nvenergy.com/scams and check their account at nvenergy.com/myaccount .

We are grateful that you have taken the time to report this information, as it will help us prevent others in the community from falling victim to this and similar utility scams. Please also report the scam to the Federal Trade Commission at (877) 382-4357.

2023年11月29日 · Customers who suspect that they have been victims of fraud or who feel threatened during contact with a scammer should contact NV Energy at (702)-402-SCAM or (775)-834-SCAM to report the incident. Customers are also encouraged to file a complaint with the Federal Trade Commission at ftc.gov/complaint or by calling (877)-FTC-help.

We care about your safety and urge you to learn the warning signs of a utility scam, including NV Energy's practices for contacting customers and collecting payments.

2. Call NV Energy at (702) 402-SCAM or (775) 834-SCAM to report the incident and review your account. 3. File a complaint with the Federal Trade Commission at ftc.gov/complaint or by calling (877) FTC-HELP. Visit nvenergy.com/scam to learn how to protect yourself in the future. STOP!

2024年11月21日 · Customers who suspect that they have been victims of fraud or who feel threatened during contact with a scammer should contact NV Energy at (702) 402-SCAM or (775) 834-SCAM to report the incident. Customers are also encouraged to file a complaint with the Federal Trade Commission at ftc.gov/complaint or by calling (877) FTC-help.

2020年12月14日 · If customers receive a call asking for an immediate payment, they should refuse and call local law enforcement or NV Energy if they have additional questions. Customers may also call NV Energy's customer service department in northern Nevada at 775-834-4444.

2021年11月17日 · Customers can call NV Energy's 24/7 customer service department in northern Nevada at 775-834-4444 and in southern Nevada at 702-402-5555. Door-to-door imposters pose as utility workers to gain entry or access. An NV Energy representative will never come to your home offering an unscheduled service.

2020年12月14日 · If customers receive a call asking for an immediate payment, they should refuse and call local law enforcement or NV Energy if they have additional questions. Customers may also call NV Energy's customer service department in northern Nevada at 775-834-4444.