1 天前 · Lyft quietly incorporated Claude, Anthropic’s family of large language models, into its customer care AI assistant in late 2024 via Amazon Bedrock, according to Anthropic. It provides answers to ...

1 天前 · "Lyft is using Claude to both reimagine the future of ridesharing, and at the same time deliver tangible benefits to their community today," said Michael Gerstenhaber, vice president of product ...

1 天前 · Lyft has integrated Anthropic's Claude AI assistant into its customer service platform, slashing resolution times by an impressive 87%. This partnership promises not just efficiency, but also plans for broader AI implementation across Lyft's operations and training programs for Lyft engineers. It's a move set to redefine the rideshare experience while keeping competitors on …

2 天之前 · Dive Brief: Lyft is working with Anthropic to deploy AI-powered tools to improve the rideshare experience for drivers and customers, the ride hailing company announced Thursday.; Already, Lyft has incorporated Claude, Anthropic's generative AI assistant via Amazon Bedrock, into its customer-facing AI assistant and reduced the average customer service resolution time …

19 小时之前 · Ride-hailing platform Lyft ties up with Anthropic for AI-powered customer care The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform ...

1 天前 · The company is using Anthropic's Claude AI model through Amazon's Bedrock AI platform, which has already slashed customer service resolution times by 87%. ... Lyft and Anthropic plan to develop ...

1 天前 · The first phase of the collaboration is already underway, with Lyft’s customer care AI assistant being powered by Anthropic’s AI model, Claude, via Amazon Bedrock, Anthropic said in a Thursday ...

1 天前 · The collaboration's first phase has already started, with Lyft integrating Anthropic's Claude via Amazon (NASDAQ: AMZN) Bedrock into its customer care AI assistant. This integration has reportedly ...

The company said it has been using Anthropic's Claude AI model, through Amazon's Bedrock generative AI platform, which has helped reduce the average customer service resolution time by 87% and is ...

1 天前 · Ride-hailing company Lyft has partnered with Amazon and Anthropic, an AI startup backed by Alphabet , to introduce artificial intelligence tools to its customer care operations. The company is ...